Frequently asked questions
What prerequisites do I need?
Basic Python is helpful. Our beginner track includes a gentle PyTorch primer and math refreshers with clear intuition before notation.
How long do I retain access?
You receive at least 24 months of access, including updates and added lessons. We notify you before any policy changes.
Do you offer refunds?
Yes. If a course isn’t a fit within 14 days and under 20% completion, we’ll refund—no interrogation. We rely on your honest feedback.
Are there certificates?
Yes. Verified certificates require passing rubrics in projects and a brief oral check-in with a mentor to confirm understanding.
What hardware do I need?
A modern laptop is fine. We provide cloud notebooks with GPU options, and local CPU fallbacks for smaller labs.
How does mentorship work?
Weekly office hours, asynchronous Q&A, and compassionate feedback on projects. We aim to unlock understanding, not gatekeep.
Do you provide team training?
Yes. We tailor tracks for product teams—including safety reviews, evaluation playbooks, and deployment templates.
What is “Fallows”?
“Fallows” is your saved list of courses you want to watch grow—add items in the catalog and review them on the Fallows page anytime.